Go to www.hooktheory.com

Will not activate

I subscribed and logged in but it won’t let me use full features

1 Like

Same here - I am on monthly subscription yet most of the functions are still blocked. its either shit misinformation or a bug, I wrote to customer service. I am rather unhappy now

Hi Mike,
It looks like you had some duplicate account issues that were, I think, resolved with support. Let me know if that is not the case (or open another support ticket - which is probably the easiest for dealing with account issues like this).

Typically when people find they don’t have features they paid for it is because they purchased Hookpad while not logged in and for some reason didn’t receive or see the activation email to link up the purchase with the account. If you can’t find that, email support can help you get activated (you should be activated now though).

Hope that helps
Dave