I am unable to perform the open from disk function when I choose a json file that I have previously saved to disk.
I get the following message: There was an error loading the file you chose.
I can save to disk and open from disk with the current version of hookpad but it is not allowing me to bring back an older version.
I am using the latest version 2.22.7 on windows pc.
1 Like
I have now tried to load from Disk on version 2.23.0 but get the same error message.
unable to load screen shot
Ryan
July 6, 2022, 5:12am
3
Sorry about this, would you mind sending the file to support (at) hooktheory, we can take a look and try to figure it out.
I am having the same issue, all files saved to disk will not open. Haven’t seen this in the past.
Thank you,
Kevin Harris
I sent three json files to hookpad support to see if they can help out. I hope so because I have saved many file to disk thinking that I could get them back when needed.
best wishes
John B
I have the same problem, is there any link to an older version of hookpad, if that is possible?
thanks
Ryan
July 8, 2022, 5:56am
7
Hi all, this issue should be fixed in v2.24.2, live now
Yep, it’s fixed! Thank you!
Yes It is fixed. I am able to open old archived json files from my disk now.
thank you tech support
John B