Score Export does not work

Hi, I’m a loyal customer of your web site (bought both books and suscription hookpad +)
Since the very first day I was not able to export to Score format. I can, however, export list of chords.

For me is very important to export to Score as I do further work in Musescore. Nobody wants to write twice the same thing.

How can this problem be solved? As I said, is very important to me.

Thanks in advance for your answer.

@moralmiguel strange that the chord list can export but not the score. When you say “chord list” do you mean the lead sheet?

Some browsers open the file in the browser, others download it to your hard drive. Is it possible it’s going somewhere unexpected?

Also, does this happen on all files or just some?