Password incorrect

Hi, I can’t signin when using hookpad to save my music. I’ve tried on two different browsers but it’s insisting my password is incorrect when I have no issues signing into this forum or the main website.

It does recognise when the username doesn’t exist. I have reset my password already but with no success. I also tried purchasing a subscription assuming it was a subscriber’s only feature but that didn’t work either (was going to purchase anyway so not an issue).

please email support@hooktheory.com for this, thanks.

Thank you for the quick reply. I figured it out today, I hadn’t activated my product after purchasing it. Now it’s active it’s working as intended.