I’ve tried different browsers and refreshing the application to the latest version on both Windows and iOS – same outcome no matter what. The same thing happens when I try to export as a score or a tab.
I’d appreciate any suggestions, as I’m trying to get this lead sheet done by a deadline this Friday, and I’m hoping not to have to resort to re-engraving the whole thing manually in MuseScore.
We’re sorry to see that. We’ll try to find a solution but I’m not sure we can do this until Friday.
One thing you could do is to export the melody as Midi file and import this into MuseScore. This could spare at least some time.