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IOS app version 1.1.3 videos not working on iPhone XS software 12.3.1

Hi, I have done everything possible to trouble shoot from turning my phone on loud. Adjusting volume to full. Restarting iPhone, deleting and reinstalling app.

Is there a solution or an online alternative I can use for hook theory I & II ?

does the video not show up at all or is it just the volume?

I can set you up with the web version in the meantime while we debug.


When I click the video - no action happens at all. Video won’t play nor is there volume. A web version would be great in the interim.
Thank you