IOS app version 1.1.3 videos not working on iPhone XS software 12.3.1

Hi, I have done everything possible to trouble shoot from turning my phone on loud. Adjusting volume to full. Restarting iPhone, deleting and reinstalling app.

Is there a solution or an online alternative I can use for hook theory I & II ?

does the video not show up at all or is it just the volume?

I can set you up with the web version in the meantime while we debug.


When I click the video - no action happens at all. Video won’t play nor is there volume. A web version would be great in the interim.
Thank you

Same problem here. iPhone XS.
The first run of the app was fine. Now the videos produce no reaction when tapped.