I am trying to export my song to sheet music and the software is giving me this message. There have been a few similar posts but nothing about how to fix this issue. Please help, as I need the sheet music by Monday (1/7/19)!
UPDATE: When I leave the tab with the Hookpad+ software and then come back to it, the message will disappear and a dialogue box will open that says it is downloading my sheet music. However, it never actually downloads.
We have discovered a bug in the sheet music score export that sometimes occurs when exporting in swing time with certain instruments. We will push a fix to the website soon, but if you would like to fix the export immediately, you can uncheck the swing time box before you export to score.