I can't play the file because it says it may be in the incorrect format

1

I’m not sure why but when I export the song file it is unable to play. I have multiple songs actually that i would love to export and I don’t want my membership to end either. Please contact me as soon as possible I really need it. *the MIDI does work but I’d rather have the file not the MIDI.

2

Can you clarify which format are you trying to export to? It sounds like MIDI works. The other formats are different types of sheet music export which are pdfs

Dave

3

It’s the WAV file…the file just says that maybe the format is incorrect so when i try to play the song when the file is downloaded it doesn’t work. Answer back as soon as possible, thanks.

4

Any idea how i can get the WAV file to work?

5

Hi @ChangieMusic, what program are you using to play the wav file? Could you perhaps send your export to support@hooktheory.com so we can have a look?

Also, with the MIDI file, you can import into a DAW like GarageBand to adjust instruments and export to mp3 or wav that way as well.