Can't save or use lyrics

I just purchased the monthly plan. I am logged into the website and the app. both show me as signed in. If I try to save something or use lyrics I get prompted to purchase again. I’m completely lost here.

Hello PrimeD! Try looking for an Order Activation email if you haven’t activated your subscription yet. Sometimes these emails get sent to your email’s spam folder. If the problem continues after that or you had already sucessfully activated your purchase, then contact support at

Hope this helps!