Banjo Midi Import lacks all 5th string notes

The midi plays correctly on VanBasco Player and all other notes are imported correctly in Hookpad but all of the 5th string notes are missing. The notes which are imported to Hookpad display as outline boxes rather than then normal colored notes.

can you send us the MIDI file you’re using? we can take a look.

The outlined notes are notes in a different voice from the active one.