No sound on my iPad

I can’t get any sound at all when my composition is played and obviously there’s nothing from Hookpad on what to do. I thought it would just play without any trouble, what am I missing?

Hi, I’m sorry for that. Let’s try to figure this out.

  • What browser are you using on your iPad?
  • Are you listening with the iPad’s speakers or is there some Bluetooth connection etc?
  • Is this the case for all your songs or just a specific one?
  • Can you play one of the demo songs?

Regards!
Dennis

Hi, here’s the information…
Safari
Through the iPad speakers
I was trying to create a song
No the demo won’t play either
Hope this is of use to you, and thanks for your help.
Best wishes.
Ian

Hey Ian,

thanks for the information. That’s a strange bug. I just checked Hookpad on m iPad with Safari and I didn’t get any problems, so I’m not sure what to propose.

Perhaps deleting your cache could help, but perhaps these questions could help:

  • Are you using an older iPad or a new one with an updated Safari?
  • Which version of Hookpad are you running. This should be shown when loading Hookpad
  • Can you see this screen at the bottom when loading a song?
  • Do you see the cursor moving after you started the playback?

Sorry for all those questions, but there are just many possible error points.

Regards!
Dennis