My midi support will not work whatsoever, I have tried using google chrome and also firefox, I've tried on multiple PCs, I can't get it to work. I was going to upgrade to use hookpad+ for the midi exporting but I'm not going to if I can't get the midi support to work.. I know my controller is working because I have went through the trouble shooting on Jazz' website and it recognizes my controller and my key presses. Please help.
I’m very sorry for the trouble and am sorry for all the time you’ve spent trying to get it working! We’ve had a few reports from others having difficulty yesterday (though it works for others) so there may be a problem on our end. We’re looking into it and will get back to you shortly. Thanks for reporting the issue here.
I had similar issues... Download chrome and Jazz-MIDI extension
My midi input does not work, but I have only been member of site for a month, so not completely sure how it is supposed to work. But I am using chrome on windows, and do see midi input on site https://airtightinteractive.com/demos/webmiditest/ But keyboard doesn't do anything on hookpad+
I have the same problem Tried it with Firefox and Chrome too. https://airtightinteractive.com/demos/webmiditest/ shows the correct midi inputs ... is there a solution yet?
Sorry for the trouble. When you load Hookpad in Firefox, does it show a banner that indicates that Hookpad is listening for MIDI input?
Also can you verify in settings that "Mute MIDI Input" is not checked?
Same here no MIDI input. Jazz installed and Settings/Disable Hookpad from responding to MIDI input by default is un-ticked and Mute MIDI Input is un-ticked. Keyboard definitely working.
Sorry for the trouble with this issue, it's been extremely difficult for us to lock down why this is happening to some of you. We're going to shortly push a MIDI debug page to give us some more information about what part of the MIDI input chain is failing. Since some users have reported having problems with Chrome (which uses Web MIDI API instead of the Jazz plugin) it may have something to do with messages being lost on their way to Hookpad. We'll report back shortly.
@benson, We've created a midi test page to help debug the problem. Can you log in, go to: https://www.hooktheory.com/hookpad/midiTest and try your keyboard out and post what the page outputs?
Hi Ryan, I'm getting a 403/404 Error on that page. And something about Rick Ghastly
That's strange, are you clicking on the link or typing it in? As far as we can tell the page is working properly on our end
Clicking the link, but copied it just now and it's still the same - Firefox and Chrome.