Hello,
I tried to buy again a subscription for Hookpad and ARIA with Apple Pay (since you no longer provide the ability to pay by PayPal) but it doesn’t work.
If you don’t want to provide an easy way to buy your product, please make the one you choose to work.
I was hoping to be able to reuse your products, but you really don’t make it easy for me.
Please help in an effective way.
Thanks in advance.
Best regards,
Sorry for the confusion here. PayPal has some annoying issues that prevent checkout from working when there are two different subscription products in the same cart (Aria + Hookpad are separate). We do want to continue to support PayPal as a backup option even if we are pushing the default checkout through Stripe which works for most people.
If you need to purchase via PayPal you can buy Aria and Hookpad individually as separate purchases. If you go to your cart when there is only on subscription item the PayPal option will still be available.
Hope that helps!
Dave
Hello Dave,
You are a really smart person.
Your solution is so simple and effective that shame comes to me.
If I had known how your payment system worked,
I would have saved days of waiting and so many unsuccessful email exchanges for your team and myself
I sincerely apologize for the waste of time and energy this caused.
Thank you, Dave.
Best regards,