One of the main reasons I paid for plus is to be able to play/record midi using a midi keyboard. I installed the jazz plugin, but when I go to a new hookpad i just get this message:
" Jazz plug-in installed but cannot be created. Please give permission to your browser to trust this plug-in and reload the page"
I use chrome, but I tried this on firefox as well to no avail. Yes, i restarted my browser, yes i restarted my computer, still no luck. i run Mavericks OSX, can somebody please please help me get this to work? I have no idea how to “give permissions” like it says.
Thanks for reaching out. Sorry we don’t have browser-specific documentation on Plugin support. We will make sure to add that soon. Here are step-by-step instructions for enabling Jazz Plugin (or any plugin) in Chrome.
In chrome, click the “hamburger” menu on the far right and click “Settings”
@Psycaudio, were you ever able to get this working? I’m also on OSX 10.9 and the instructions I provided work well. Below, I’ll include instructions for Firefox as well since you mentioned also having Firefox.
Click the “hamburger” menu at the far right and click “Add ons”