Just paid for aria and it has a JS error and won't work

bug reports
1

Hi

I selected an existing chord and ran aria, then it just spins for a bit then I get a JS error with a “network error” showing in the Aria pane. I only just purchased it and have activated the product. It hasn’t worked yet.

I’m using FF on W11. Both latest stable. uBlock disabled.

I click on a chord, then click the aria icon on the top middle.

This little pane shows for a short time:

image
image496×1300 68.4 KB

(New users can only upload one embedded so I had to take a screenshot of my two images lol)

The chord vanishes from my score.

Here’s the JS error, including logs beforehand:

LineView.render() main.2cb164bc.chunk.js:2:1949022
componentDidUpdate calling makeCursorVisible() main.2cb164bc.chunk.js:2:2488438
ScoreCursorView line 0 segment 1 contains the cursor main.2cb164bc.chunk.js:2:2027007
BlankStateView render num 25 main.2cb164bc.chunk.js:2:2042713
ChordButtonGui3View.render() main.2cb164bc.chunk.js:2:2577270
ChordButtonView.shouldComponentUpdate() true main.2cb164bc.chunk.js:2:2556114
BlankStateView render num 26 main.2cb164bc.chunk.js:2:2042713
(copilot) infill region goes beyond 12 measures after infillEnd, truncating... main.2cb164bc.chunk.js:2:1243996
(copilot) infill region now ends at 7, infill end is at 5 main.2cb164bc.chunk.js:2:1244181
(copilot) infill duration is 12 main.2cb164bc.chunk.js:2:1245118
(copilot) Total midifile region starts at 1, and ends at 7 main.2cb164bc.chunk.js:2:1245169
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead release main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead release main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead release main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead release main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead release main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead release main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead release main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead release main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead release main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead release main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead release main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead release main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead main main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Lead release main.2cb164bc.chunk.js:2:172828
(ToneInstruments) Warning: Cannot find matching instrument for bandGraphNode:Piano Full Voicing 4 main.2cb164bc.chunk.js:2:172828
ChordButtonGui3View.render() main.2cb164bc.chunk.js:2:2577270
ChordButtonView.shouldComponentUpdate() true main.2cb164bc.chunk.js:2:2556114
LineView.render() 2 main.2cb164bc.chunk.js:2:1949022
ScoreCursorView line 0 segment 0 contains the cursor main.2cb164bc.chunk.js:2:2027007
Error parsing response:  DOMException: String contains an invalid character
    getInfillSuggestionSuccess https://hookpad.hooktheory.com/static/js/main.2cb164bc.chunk.js:2
    b https://hookpad.hooktheory.com/static/js/3.27352e96.chunk.js:2
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main.2cb164bc.chunk.js:2:1247345

Hope someone can help.

2

Hi and thank you for the report. We’re seeing the same problem at our side, too and are eager to fix the problem as soon as possible.

I’m sorry this happened on your first day with Aria.

Regards!
Dennis

1 Like
4

Hi all, got a report from our GPU cloud service (which Aria uses) and there is an issue with some of their volumes and are working to restore service, hopefully they will have this fixed shortly, sorry for the inconvenience

1 Like
5

All good! Thanks for being so responsive!

6

we’re back up, thanks for your patience!

1 Like