Error when exporting to sheet music

bug reports
1

I am getting the following error when exporting this one song to sheet music of any kind.

With Google Chrome

This site can’t be reached
The webpage at https://www.hooktheory.com/songs/sheetMusic/song/Me-Forever+Grateful-chorus/HTID/Oa3V7Q5d5d96 might be temporarily down or it may have moved permanently to a new web address.
ERR_INVALID_RESPONSE

With Edge

Couldn’t open PDF
Something’s keeping this PDF from opening.
i
this seems to only happen to one song, “Forever Grateful”. This is the first song I have tried so the only compariison I can draw besides an empty song file works fine.

Any help would be appriciated

ClydeAnnach

2

Hi Clyde,
Sorry for the delay. I was able to reproduce this and am working on a fix. I have contacted you via email for additional info.

Dave

3

great, will check email now

4

Hi,

I’m receiving this error as well with all export options. Has a fixed been implemented?

Thanks,
Justin

5

It turned out to be something in the lyrics Something to do with the lyrics data element. I think it was the use of the underscore space in the element

6

Hi @Ithaka, can you email your username and the song that is not working to support@hooktheory.com? I can have a look at what is causing the error.