bug reports
ClydeAnnach
—
2018-02-17T10:10:06Z —
#1
I am getting the following error when exporting this one song to sheet music of any kind.
With Google Chrome
This site can’t be reached
The webpage at https://www.hooktheory.com/songs/sheetMusic/song/Me-Forever+Grateful-chorus/HTID/Oa3V7Q5d5d96 might be temporarily down or it may have moved permanently to a new web address.
ERR_INVALID_RESPONSE
With Edge
Couldn’t open PDF
Something’s keeping this PDF from opening.
i
this seems to only happen to one song, "Forever Grateful". This is the first song I have tried so the only compariison I can draw besides an empty song file works fine.
Any help would be appriciated
ClydeAnnach
dave
—
2018-02-20T05:37:11Z —
#2
Hi Clyde,
Sorry for the delay. I was able to reproduce this and am working on a fix. I have contacted you via email for additional info.
Dave
ClydeAnnach
—
2018-02-20T10:02:06Z —
#3
great, will check email now
Ithaka
—
2018-03-26T22:53:33Z —
#4
Hi,
I'm receiving this error as well with all export options. Has a fixed been implemented?
Thanks,
Justin
ClydeAnnach
—
2018-03-27T11:30:22Z —
#5
It turned out to be something in the lyrics Something to do with the lyrics data element. I think it was the use of the underscore space in the element
Ryan
—
2018-03-29T04:48:30Z —
#6
Hi @Ithaka, can you email your username and the song that is not working to support@hooktheory.com? I can have a look at what is causing the error.